Preventive Maintenance
We will provide a preventive maintenance program which will result in:
Reduction of equipment downtime Wherever need has been identified, HOD organizes for the conduct of the training and records details in Training History Card.
General Manager Operations/HOD evaluates the effectiveness of training provided through performance on the job over a period of six months after providing the training. Results of such assessment are recorded in Training History Card under Effectiveness column by the concerned HOD / General Manager Operations.
The Facility Manager on site will be closely monitoring the performance of the employees and systematically prepare competency matrix. The competency level of the employee is graded as Excellent, Very Good, Good and Average. If an employee is found to be in average level, he/she will be redeployed for undergoing off site training programs. Apart from this, the Facility Manager will be assessing the training needs for the employees and recommend the type of training to be imparted for performance improvement. The operations support team will organize the required training program.
To encourage participative management culture and to widen the knowledge base of the Facility Manager, we conduct monthly meets of Facility Managers of various sites at our Corporate Office. Brain storming sessions will be conducted to formulate solutions for certain problems that are faced in some sites.
The Facility Manager's performance is rated through customer feedback survey and results of the quality audits. Management Training Programs will be arranged for Facility Manager from time to time to sharpen their skills.
Employees recruited for a site will undergo induction-training program for a week before finally taking up their regular assignments. The results and report of the training program conducted for the employees will be communicated to the clients. The rating methods are very transparent and have a very pragmatic approach.
- High operating efficiencies
- Extended life of equipment
- Protection against major failures
- A historical log of equipment condition and service
SCOPE OF WORK FOR MECHANICAL SERVICES
Electrical Supervisor
- Attending to Breakdowns
- Control of inventory
- Co ordinate with service provider
- Carrying out Preventive Maintenance jobs
- Energy conservation
- Monitor UPS & take readings on an hourly basis
- Monitor In-coming Power
- Maintain log book of daily activities
- Generating reports
- To lead the team of Technicians
Technician - Electrical
- Attending to breakdown calls
- Any other job allocated by client
- Checking the condition of sub station equipments
- Energy conservation
- Inventory control
- Monitoring power, lighting distribution
- Maintain shift log book
Technician - Plumber
- Attending to breakdowns in urinals / WC / washbasins etc
- Generating reports.
- Maintain water level in sump / over head Water tank
- Operation of bore wells
- Record receipt of water
ROUTINE MAINTENANCE
- Carry out immediate repair work and certain preventive maintenance work
- Daily site walk to check the engineering systems, plant rooms
- Maintain records of the daily walk and notify any abnormal operation to client
- Prepare records of the visual check results and recommend appropriate repair/modification Works
- Weekly visual check on the architectural and building services installations
EMERGENCY CALLOUT & RECTIFICATION SERVICES
- Coordinate appropriate action for the request and response back within 2 hours with recommendation of rectification including a reasonable time estimate for the Execution of the work
- 24 hrs emergency call out coverage service to attend to any crisis to site
- Emergency coverage upon receipt of the alarm or maintenance team to rectify the Fault and resume normal operation.
- Maintain a register of all emergency call out incidents and prepare incident reports
RECOMMENDATIONS FOR AMC
We recommend that Comprehensive annual maintenance contract be taken for following systems:
- Access control system
- Building management system
- Boom barrier system
- Diesel Generators (optional - can take selective/non comprehensive AMC)
- Elevators
- Fire suppression system
- Fire alarm system
- Hydro pneumatic water pumping system
- CCTV system
- Fire hydrant system
- HVAC / Other types.
SYSTEMS AND PROCEDURE
Vergyl Enterprises will maintain the following records at the site:
- Customer Complaint Register
- Daily checklists for Floor lights, water cooler, fridge, coffee vending machine, PDB/LDB/UPS DB
- Materials Stock
- List of vendors
- Major breakdown analysis report
- UPS reading
- Monthly check lists for PDB/LDB/UPS DB, UPS, Lighting
- Warranty / AMC report
MANPOWER DEPLOYMENT(FACILITY MANAGEMENT SERVICES)
24 Hours X 7 days
| Category | Shift | Timings Unit |
| Electrical Supervisor "C" License | General shift, 6 days a week | 1 |
| Technician - Electrical | 6.00 am to 2.00 pm | 1 |
| 2.00 pm to 10.00 pm | 1 | |
| 10.00 pm to 6.00 am | 1 | |
| Reliever | 1 | |
| Technician - Plumber | 6.00 am to 2.00 pm | 1 |
| 2.00 pm to 10.00 pm | 1 | |
| 10.00 pm to 6.00 am | 1 | |
| Reliever | 1 | |
| HK Servicemen (16 hours x 7 days) | 6.00 am to 2.00 pm | 2 |
| 2.00 pm to 10.00 pm | 1 | |
| Reliever | 1 | |
| Total | 13 |
Manpower and shift timings listed above are only indicative. However, we may stagger/extend the shift timings on need basis.